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Email instellingen

Within Spider, two types of email settings can be used. The SMTP function or the GraphAPI function.

The email setting is used for sending:

  • Management information (MtInfo).
  • Emails to users if specified in the SLA.
  • Emails to operators/departments if requests go wrong.
  • Emails to current users to recover their passwords.
  • Emails to new users. Once a new user is created, they receive an email containing a link to set their password.

To use this functionality, Email settings are a requirement within Spider.

Select Email provider

Login as an admin user in Spider and navigate to Menu > Settings > Email. Select the SMTP or GraphAPI function.

SMTP

Configure SMTP provider

Log in as an admin user in the Spider and from the menu go to Menu > Settings > Email There you will see the screen below. The components are explained here

Part Description
[1] Sender Email Address The sender emailaddress
[2] SMTP-host The hostname of the SMTP service.
[3] SMTP-port The port of the SMTP service.
[4] Username The username of theSMTP account.
[5] Password The password of the SMTP account.
[6] Email Encryption Select the desired encryption that is on the SMTP account.
[7] Save & Test Save your settings and test the connection.

SMTP

Configure GraphAPI provider

Enable the option for GraphAPI. Nidaros has a document available on how to set up a Graph link. Please feel free to contact Nidaros.

Part Description
[1] Sender The Sender emailaddress
[2] Tenant ID The TenantID of the App registration in Office365.
[3] Client ID The application id in Office365
[4] Client Secret The set client secret for this app

Save the data and test the connection. Only validates that the data is correct. No mail is sent.

Tip

By default, the client secret is valid for 6 months. Include in the update procedure that the client Secret should be updated in the Spider if it is to be renewed in Office365.

Emailtemplates

Users receive emails from Spider in certain cases. These are structured according to a template.

Onderdeel Omschrijving
Account User account creation
Account User paswword forget
Account User password reset by Admin user
Proces Sending a NeedsOk request - approval
Proces Sending a NeedsOk request - denied
Proces Sending a Failed request (RFN, Fail, ProcessFailed).
Proces Sending an Alarm
Proces Sending a Signal
Proces Send Dropping a Single Scheduled Request
Proces Send Dropping Multiple Scheduled Requests