Alarms

The Spider has the ability to display Alarms within a process. An alarm can be triggered:

• If a signal is activated and the limit is reached then an Alarm is triggered
• if a request is not processed within the SLA time an alarm is triggered

Alarms cannot be created. They are triggered by a Signal. With a Signal you can determine whether the process should be put in Maintenance.

More information can be found at: Signals

Notifications

Info

As of version 1.7.0, the alarms have disappeared from the navigation bar. They are still visible in Information > Alarms > Overview and Information > Alarms > Maintain and Information > Alarms > Logs.

Example:

In this case, it can be seen that the process has been processed outside the maximum LeadTime (SLA processing time) and is generating an alarm as a result.

Alarm Overview

For a detailed overview of Alarms you can navigate to Menu > Information > Alarms > Overview.

Alarms Log

Since version 1.6.7 it is possible to clean up old alarms. This can be done by navigating to Menu > Information > Alarms > Maintain. There you can see an overview of all Alarms.

By clicking on the little bell near the Actions column you close an Alarm. It remains visible here, however as "Solved".

An example of open- and closed Alarms.